EzCreate Privacy Policy | Accounts, Billing & Data
Effective date: April 10, 2026
This Privacy Policy explains how EzCreate collects, uses, stores, and shares personal information when you visit ezcreate.org, create an account, buy credits or subscriptions, contact support, or use the hosted AI image workspaces.
Google advertising and cookies
Google and its advertising partners may use cookies, web beacons, IP addresses and similar identifiers on public pages displaying ads. Advertising may be personalized using earlier visits to this or other websites. Manage personalization in Google My Ad Center. Read Google's partner-site data information. Other participating providers offer opt-out choices at YourAdChoices.
Key Points
- This policy covers EzCreate services on
ezcreate.org. - Hosted AI workflows may send prompts, uploaded files, task settings, and generated outputs to our service providers so the requested job can run.
- Uploaded images and generated outputs are automatically deleted after 7 days unless you delete them sooner from your account.
- We do not use your uploaded images, prompts, or generated outputs to train AI models.
- Read this page with Pricing and Terms of Service for the commercial boundary.
Information We Collect
- Account data: name, email address, login identifiers, and profile details you provide.
- Workspace inputs and outputs: prompts, uploaded files, reference assets, task settings, task history, and generated outputs.
- Usage and device data: IP address, browser type, operating system, referral data, timestamps, page views, and product events.
- Payment and billing data: order details, transaction status, subscription state, billing country, and limited payment metadata. Full card numbers are processed by payment partners.
- Support data: emails, issue descriptions, screenshots, and other information you send when asking for help.
- Cookies and analytics data: technologies used for authentication, preferences, fraud prevention, and measurement.
How We Use Information
We use personal information to operate the site, provide accounts, process AI jobs, manage credits and billing, prevent abuse, improve reliability, send transactional messages, and comply with legal obligations.
We do not sell your personal information for cash consideration.
When We Share Information
We may share information with infrastructure, storage, analytics, email, customer support, payment, anti-fraud, and AI processing providers when needed to operate the service. We may also share information with professional advisers, authorities, or a successor entity when legally necessary.
Retention
- Uploaded images and generated outputs: deleted after 7 days.
- Guest or anonymous session data: deleted after 7 days after the session expires.
- Account and billing records: retained while your account is active and for a reasonable period afterward for security, accounting, dispute handling, and legal compliance.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No internet service is guaranteed to be fully secure, so protect your credentials and contact us promptly if you suspect unauthorized access.
Your Choices
Depending on where you live, you may request access, correction, deletion, export, or restriction of certain personal information. Email support@ezcreate.org from the account address used on the service.
Children
EzCreate is not directed to children under 13, and you should not use the service if you are not old enough to form a binding agreement in your jurisdiction.
Changes
We may update this policy from time to time. The updated version becomes effective when posted on this page.
Contact
Website: https://ezcreate.org
Email: support@ezcreate.org
Inactive account retention
For verified accounts with no recorded activity for at least 30 consecutive days, we may schedule deletion only when our records show no successful payment, active subscription, refund, chargeback, or payment dispute. We send an account-status notice when the 30-day deletion window starts and a reminder seven days before deletion. Signing in or using the keep-account link cancels the schedule. Free or promotional credits do not prevent deletion. Records that must be retained for legal, tax, fraud-prevention, dispute, or email-suppression purposes are separated, minimized, and retained only for the applicable period.